Refund policy

We will do everything we can to assure your satisfaction.  If you have any questions, please contact us at:   MisterGsTs@Gmail.com

 RETURNS:

We have a 30-day return policy, which means you have 30 days after receiving your item(s) to request a return.  To start a return, you can contact us at MisterGsTs@Gmail.com.  If your return is accepted, we’ll send you instructions on how and where to send your package.  Items sent back to us without first requesting a return will not be accepted.

 *Damaged & Issues:

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can make it right.  We offer free replacement within 30 days with proof of purchase.  Please contact us at MisterGsTs@Gmail.com for more instructions.

 *Wrong Size or Color:

Exchanges will happily be issued with free standard shipping for same-style merchandise, if available, when accompanied by proof of purchase from Mr. Gs Ts.  If neither the customer, nor Mr. Gs Ts, can locate this documentation and/or same style merchandise is not available, refunds will be issued at a value determined by Mr. Gs Ts.  Items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.  Securely package the item(s) you wish to exchange and return to:

                                                Mr. Gs Ts
                                                59-327 Olomana Rd.
                                                Kamuela, HI  96743

*Change of mind/heart:

            Orders can only be cancelled or changed within 24 hours of placement. Contact us immediately at MisterGsTs@Gmail.com with all relevant information.  Production is started within 24-48 hours of order placement.  Due to production costs, NO orders can be cancelled or changed after 24 hours, no exceptions.

*Gift Cards:

We cannot accept returns of gift cards.

REFUNDS:

            Refund requests received within 30 days of purchase will be issued to the original form of payment when available.

            Refunds will be issued for the original purchase price when accompanied by proof of purchase from Mr. Gs Ts.  If neither the customer, nor Mr. Gs Ts can locate this documentation, refunds will be issued at the value determined by Mr. Gs Ts.           

            Refunds processed beyond 30 days, along with those lacking proof of purchase, will be issued via a Mr. Gs Ts merchandise credit.

            Refunds cannot be issued on gift cards.

 RETURNING A GIFT:

Please contact us at MisterGsTs@Gmail.com for return instructions.